Everything you need to know about returns
Returns
We work hard to provide consistent, quality prints, however, if you're unhappy with the product you receive, please follow these instructions to return/receive a new product:
Email us at myquietriot@outlook.com with;
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The date of your purchase
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Your order number
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What you would like to return
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Why you want to return it
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A photo highlighting the fault/damage
Once we have received this email we will organise a replacement/refund for you if the order meets our user agreement/return policy. You may have to return the product back to My Quiet Riot.
What can be returned
Only items that are faulty, damaged or have a faulty print may be returned. Once an order has been placed using our online system, it's immediately added to a production queue, and we can't cancel it once it's been placed. No returns are accepted after 14 days of your order being received. We do not accept items that have noticeable wear or makeup stains. Returns must also comply with our user agreement.
We do not refund or exchange for change of mind, shipping or supplier stock delays or if the customer chooses the wrong garment size. Please note: sizing measurements online are within +-2cm—anything outside of this allowance is considered faulty.
Clients must ensure that the quantity and shipping address is correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address by the due date.
Washing instructions
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Cold water
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Gentle cycle
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Wash inside-out
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Do not tumble dry
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Dry in shade
Garments will not shrink if the correct washing guidelines on the t-shirt labels are followed; if you believe the garment was washed correctly please send us an email following our return instructions.